PLEASE NOTE: Re-opened from Wednesday 3rd January 2024.
We will be responding to all email enquiries from the 3rd January onwards, and your email should be dealt with within 48 hours of this date. Please do not send multiple email enquiries, as this will slow down our customer service team.
ORDER TRACKING INFORMATION
If you enquiry is regarding order tracking, please check your spam/junk folders, as sometimes these automated emails go into these folders and are hidden.
ORDER PROCESSING TIMES
Orders can take up to 28 days to be processed - as per our Terms & Conditions. You will receive an email notification once we have despatched your order. You should also receive an email from the Royal Mail or DHL with a link to the tracking information, this will enable you to trace your package through the postal system (please check junk/spam folder too).
Many thanks for your patience, we do appreciate it.
Merry Christmas from the Campus team. x
DECEMBER UK - ORDERS - DESPATCH & PROCESSING TIMES
- Orders placed on, or before, Friday 1st December were despatched up until Monday 18th December using a Royal Mail 48 hour tracked delivery service to all UK addresses.
- We continued to process orders placed after 1st December, however we cannot guarantee despatch or delivery dates before Christmas.
DECEMBER - EU & INTERNATIONAL ORDERS - DESPATCH & PROCESSING TIMES
- Orders placed on, or before, 17th November were despatched up until Wednesday 13th December. However, we cannot guarantee pre-Christmas delivery as this can vary depending on the destination and/or postal service.
- Orders placed after 17th November will be despatched after Christmas, in January 2024. From experience we have found that posting close to Christmas results in a high percentage of overseas deliveries being delayed, held in customs, lost or damaged in transit. Therefore we will hold these parcels back and despatch them after the Christmas period.